Heart Failure Care Navigator

The Company: A member of the Lifespan health system, Coastal Medical is a primary care driven practice serving 120,000 patients across Rhode Island, whose primary goal is to offer patients better health and better care with minimal costs. An equal opportunity and affirmative action employer, Coastal employs over 600 professionals in a variety of roles.

• Coastal Medical offers competitive wages and values work/life balance.
• Our comprehensive benefit package includes health, dental & vision benefits, a free life insurance policy, earned time, paid holidays and 401K match.
• Employee input is essential to our operations. All employees are encouraged to join and participate in committees, trainings, and workgroups.
• Coastal Medical is an equal opportunity employer. All employees and applicants for employment are afforded equal opportunity in every area of hiring and employment without regard to race, ethnicity, religion, gender, national origin, age, veteran, or disability status.
• Per the Rhode Island Department of Health all existing and new employees must be fully vaccinated against COVID-19 and receive their flu vaccination upon hire.

The Position: We are currently in search of a Heart Failure Care Navigator. The Heart Failure Care Navigator's main responsibility includes working collaboratively within the Heart Failure Program to support patient engagement, coordination of patient needs or education, and remote patient monitoring for patients within the program.

• This is an hourly, full-time position with a schedule of 40 weekly hours, Monday through Friday.
• This position is located at our Corporate Office in Providence, RI.
• This role works in a hybrid capacity and has communications through in person and virtual meetings.
• Employee parking is provided.

Essential Functions:

• Engages with patients within the Heart Failure program to encourage patient self-management and reinforces established care plan under the direction of the clinical staff and keeping up to date with labs, PCP, and specialist visits.
• Assesses patients for basic needs or barriers and refers patients with complex needs to appropriate care team member for intervention.
• Communicates with care team members including physicians, advanced practitioners, clinical pharmacists, nurse care managers and other clinical teams including Transitions of Care.
• Coordinates on-boarding, monitoring, and downloading reports of patients through remote patient monitoring devices or platforms.
• Teaches patients to use new technology for remote patient monitoring and troubleshoots patient barrier.
• Monitors a panel of patients for remote patient monitoring to transfer into the electronic medical record (EMR) and triages remote patient monitoring alerts to appropriate care team members.

Requirements:

• High School Diploma or equivalent; Associate degree preferred
• Medical Assistant Certification or equivalent clinical training
• At least 1 year of experience in a healthcare setting

Why You Should Apply:

• We operate in a collaborative environment and strongly encourage and promote employee growth and development.
• Coastal offers a wide range of training opportunities including our own Leadership Academies as well as other well-known programs such as Crucial Conversations and Clifton Strengths.

Check out what's happening at Coastal!

Five Questions With: Dr. Edward McGookin

Five Questions With: Dr. Edward McGookin (pbn.com)

Meet Dahiana Diaz, Coastal Medical

https://www.youtube.com/watch?v=tN6IJ1jEyTI

Why Choose Coastal?

bit.ly/WhyChooseCoastal

Any offer of employment with Coastal Medical is contingent upon completion of satisfactory background check.