Transitions of Care Specialist

The Company: A member of the Lifespan health system, Coastal Medical is a primary care driven practice serving 120,000 patients across Rhode Island, whose primary goal is to offer patients better health and better care with minimal costs. An equal opportunity and affirmative action employer, Coastal employs over 600 professionals in a variety of roles.

• Coastal Medical offers competitive wages and values work/life balance.
• Our comprehensive benefit package includes health, dental & vision benefits, a free life insurance policy, earned time, paid holidays and 401K match.
• Employee input is essential to our operations. All employees are encouraged to join and participate in committees, trainings, and workgroups.
• Coastal Medical is an equal opportunity employer. All employees and applicants for employment are afforded equal opportunity in every area of hiring and employment without regard to race, ethnicity, religion, gender, national origin, age, veteran or disability status.
• Per the Rhode Island Department of Health all existing and new employees must be fully vaccinated against COVID-19 and receive their flu vaccination upon hire.

The Position: We are currently in search of a Transitions of Care Specialist. The Transitions of Care Specialist's main responsibility includes assisting with telephonic care coordination for patients after emergency room, hospital, and skilled nursing facility admissions.

• This is an hourly, full-time position with a schedule of 40 weekly hours, Monday through Friday.
• This position is located at our Corporate Office in Providence, RI.
• Employee parking is provided.

Essential Functions:

• Assists with telephonic patient care and related tasks; assists in obtaining patient histories, medication reconciliation, and coordinating with care team members including Physicians, Advanced Practitioners, Nurse Care Managers, Pharmacists and Social Workers
• Leverages SMS and Remote Patient Monitoring (RPM) engagement for appropriate population panels
• Screens patient panel using provided criteria and works closely with Care Management Team to identify rising risk or high-risk status
• Responsible for following up on notifications of patient admissions and discharges per protocol and alerting care team members as needed
• Educates patients on specified medical issues within established parameters
• Has understanding and awareness of community and Coastal resources and teams to offer to patients

Requirements:

• High School Diploma or equivalent
• Medical Assistant Certification or equivalent clinical training
• At least 1 year of experience that is directly related to the duties and responsibilities specified

Why You Should Apply:

• We operate in a collaborative environment and strongly encourage and promote employee growth and development.
• Coastal offers a wide range of training opportunities including our own Leadership Academies as well as other well-known programs such as Crucial Conversations and Clifton Strengths.

Check out what's happening at Coastal!

Five Questions With: Dr. Edward McGookin

Five Questions With: Dr. Edward McGookin (pbn.com)

Meet Dahiana Diaz, Coastal Medical

https://www.youtube.com/watch?v=tN6IJ1jEyTI

Why Choose Coastal?

bit.ly/WhyChooseCoastal

Any offer of employment with Coastal Medical is contingent upon completion of satisfactory background check.