Coastal Medical
  • 19-Oct-2021 to Until Filled (EST)
  • Coastal 365
  • East Providence, RI, USA
  • Full Time

Coastal Medical offers a full compensation package including paid holidays, earned time, 401K match and health and life insurance benefits.

Medical Secretary - Coastal 365

The Company: A member of the Lifespan health system, Coastal Medical is Rhode Island's largest physician governed medical group, whose primary goal is to offer patients better health and better care with minimal cost to patients. An equal opportunity and affirmative action employer, Coastal employs over 600 professionals in a variety of roles.

  • Coastal Medical offers competitive wages and values work/life balance.
  • Our comprehensive benefit package includes health, dental & vision benefits, a free life insurance policy, earned time, paid holidays and 401K match.
  • Employee input is essential to our operations. All employees are encouraged to join and participate in committees, trainings and workgroups.
  • Lifespan has joined other healthcare leaders and systems around the country in requiring all employees, regardless of their role, to be vaccinated against COVID-19. In addition, the Rhode Island Department of Health has now issued a new emergency regulation requiring all healthcare workers to be fully vaccinated against COVID-19.
  • All new employees must be fully vaccinated against COVID-19 and receive their flu vaccination upon hire.

The Position: We are currently in search of a Medical Secretary for our Coastal 365 office. The Medical Secretary's main responsibility includes providing high-quality patient care, while exhibiting strong customer service skills to our patients and visitors of the Coastal 365 office.

  • This is an hourly, full time position with 40 weekly hours and is located at our Coastal 365 office in East Providence, RI.
  • The schedule consists of a non-standard, later shift such as 10:00 am to 7:00 pm, 11:00 am to 8:00 pm or noon to 9:00 pm.
  • Schedules may also include weekend and holiday rotations.
  • Employee parking is provided at all locations.

Essential Functions:

  • Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients
  • Collects patient balances, copays, and credit cards at time of service
  • Reviews lists of patients who need appointments and calls to schedule when due
  • Verifies demographics and insurance carrier information for every patient
  • Assists patients with Kiosk sign in
  • Complies with OSHA and DOH standards
  • Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations


  • High School Diploma or equivalent
  • Certification as a Medical Secretary or previous training in Office Administration
  • At least one year of prior experience as a Medical Secretary/Receptionist
  • Familiarity using an Electronic Medical Record (EMR)

Why You Should Apply:

  • We operate in a collaborative environment and strongly encourage and promote employee growth and development.
  • Coastal offers a wide range of training opportunities including our own Leadership Academies as well as other well-known programs such as Crucial Conversations and Clifton Strengths.

Check out what's happening at Coastal!

Coastal Medical Imaging Employee Recognized for "Going the Extra Mile"

Coastal Medical Joins Lifespan

Full Job Description
Coastal Medical
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